http://blogs.forrester.com/sean_corcoran/11-01-24-2011_agency_predictions
Agencies continue to hire and develop talent outside of their heritage
Media planning and buying agencies begin to broaden their horizons
Agencies mature with social media
Mobile (along with tablets) becomes the next big land grab
A whole new crop of specialists appear . . . again.
Everyone continues to (pretty much) fail at analytics
Technology innovation becomes the new creative