Wednesday, August 4, 2010

Ryla acquired by Calif. firm in $70M deal

http://atlanta.bizjournals.com/atlanta/blog/atlantech/2010/04/ryla.html
Ryla Inc., a Kennesaw-based call center outsourcing provider, has been acquired by a Southern California competitor for $70 million.

Chino, Calif-based Alorica Inc. acquired Ryla in an all-stock deal late Wednesday.

Ryla, which employs about 3,200, provides call center outsourcing and outbound call center services to telecommunications, health-care and government sector companies.

Alorica is a customer service management firm that delivers customer interaction management, service logistics and onsite repair services.

Alorica broadens Ryla’s geographic reach and gives it access to facilities on the West Coast, Wilson said.

Ryla, which occupies 120,000 square feet in Georgia and another 90,000 square feet in Alabama, expects to create more than 500 jobs over the next two years.

The company, backed by Charlotte-based venture firm Frontier Capital, has raised more than $7 million. Ryla investors include Ed Crutchfield, former chairman and CEO of Wachovia Bank.
Ryla increased its revenue from $25 million in 2008 to more than $100 million in 2009.

The acquisition will give Ryla greater credibility in the teleservices industry, access to deeper pockets and clients on West Coast, said attorney Jeffrey Leavitt, who represented Ryla on the deal.Read more: Ryla acquired by Calif. firm in $70M deal - Atlanta Business Chronicle